Matters & clients
Matters & clients
Pollen8 Legal’s data spine: every Vault document, time entry, calendar event, and bot exchange traces back to a matter and (optionally) a client.
Clients
Two kinds — individual or organization. Stored at
/admin/legal/clients. Required for matter creation. Conflict-of-
interest checks search across client display name + aliases +
matter parties on every new client; the result is persisted (ABA Rule
1.7 audit trail).
Matters
Created at /admin/legal/matters. Stamped with:
matter_number— tenant-unique handle. Used by the email-to-Vault gateway.title+matter_type(litigation / m_and_a / advisory / etc.)status— opened → in_progress → closed.court/docket_number/jurisdictionfor adversarial work.billing_model— hourly / flat / contingency.statute_of_limitations_date— surfaces on the matter dashboard banner when within 60 days.
Matter dashboard
Opening any matter shows an AI briefing panel at the top — a 60-100 word executive summary plus 3-5 key-issues bullets, computed on demand from matter metadata + parties + recent docs + upcoming events + Vault hits. See Matter dashboard auto-summary for how it’s built.
Parties
Stored at /admin/legal/matters/{id}/parties. Roles include
opposing_counsel, judge, witness, expert, mediator. Parties feed the
conflict-check index — a new client whose name fuzz-matches an
existing party triggers a conflict alert.
Matter team
Add team members at /admin/legal/matters/{id}/team. Roles are
lead / member / observer. Membership is what powers
matter-team ACLs on the Vault — when a document’s
acl_mode = 'matter_team', only users on the matter team can read
it.